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Customer Service Shipping

SHIPPING

 

Our customer service is currently very busy and is doing its best to respond to you as quickly as possible. In order to help our team deal efficiently with your request, we advise you to not send us multiple messages. Thank you for your understanding and patience during this period

 

Free Shipping on all orders for Billabong Crew Loyalty Members.

 

Delivery Information

 

MODE

STANDARD DELIVERY

EXPRESS DELIVERY

CARRIER

DPD

TNT

DELIVERY TIME

3-5 WORKING DAYS

2-3 WORKING DAYS

COST

50 DKK

110 DKK

FREE DELIVERY ON ORDERS OVER

500 DKK

/

LOGGED IN BILLABONG CREW MEMBERS FREE

110 DKK

 

Please note that the estimated delivery times are based on working days only (Mon – Fri excluding bank holidays).

Any Orders which are placed on a Friday, Saturday, Sunday or a French public holiday shall be processed as of the following Monday or as of the next working day.

 

Custom - Shipping & Returns: Please allow 5 to 8 weeks to receive your custom product. Each custom product is made specifically to your specifications and as a result, all sales are final. You will be unable to cancel or return your order once it is confirmed.

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Americas

    APAC / ASIA

      Europe

        FAQ

        This section allows you to get an immediate answer to our most frequently asked questions.